Terms & Conditions
Titus Tekform Terms and Conditions
About us
Titus Tekform Pty. Ltd. is a
proud member of the Titus Group of companies that sources, manufactures and
markets innovative small component solutions in Australia and New Zealand.
Titus Tekform strives to be the supplier of choice for the Australian kitchen,
furniture, shop-fitting and cabinet making industries.
We offer fit-for-purpose
solutions to improve your experience, from design to build to application Our
customer promise is innovation, technical expertise and reliability as we
endeavour to exceed our customer expectations by providing quality products at
a competitive price.
Use of Site
You may only use this site to
browse the content, make legitimate purchases and shall not use this site for
any other purposes, including without limitation, to make any speculative,
false or fraudulent purchase. This site and the content provided in this site
may not be copied, reproduced, republished, uploaded, posted, transmitted or
distributed. ‘Deep-linking’, ’embedding’ or using analogous technology is
strictly prohibited. Unauthorized use of this site and/or the materials
contained on this site may violate applicable copyright, trademark or other
intellectual property laws or other laws.
Disclaimer of Warranty
The contents of this site are
provided “as is” without warranty of any kind, either expressed or implied,
including but not limited to warranties of merchantability, fitness for a
purpose and non-infringement.
The owner of this site, the
authors of these contents and in general anybody connected to this site in any
way, from now on collectively called “Providers”, assume no responsibility for
errors or omissions in these contents.
The Providers further do not
warrant, guarantee or make any representation regarding the safety,
reliability, accuracy, correctness or completeness of these contents. The
Providers shall not be liable for any direct, indirect, general, special,
incidental or consequential damages (including -without limitation- data loss,
lost revenues and lost profit) which may result from the inability to use or
the correct or incorrect use, abuse, or misuse of these contents, even if the
Providers have been informed of the possibilities of such damages. The
Providers cannot assume any obligation or responsibility.
The use of these contents is
forbidden in those places where the law does not allow this disclaimer to take
full effect.
Our Rights
We reserve the right to:
1. modify or withdraw,
temporarily or permanently, the Website (or any part of) with or without notice
to you and you confirm that we shall not be liable to you or any third party for
any modification to or withdrawal of the Website; and/or
2. change these Conditions from time to time, and your continued use of the
Website (or any part of) following such change shall be deemed to be your
acceptance of such change. It is your responsibility to check regularly to
determine whether the Conditions have been changed. If you do not agree to any
change to the Conditions then you must immediately stop using the
Website.
3. We will use our reasonable endeavours to maintain the Website. The Website
is subject to change from time to time. You will not be eligible for any
compensation because you cannot use any part of the Website or because of a
failure, suspension or withdrawal of all or part of the Website due to
circumstances beyond our control.
Privacy Policy
We are committed to
protecting your privacy. This privacy policy applies to all the web pages
related to this website.
All the information gathered
in the online forms on the website is used to personally identify users that
subscribe to this service. The information will not be used for anything other
that which is stated in the Terms & Conditions of use for this service.
None of the information will be sold or made available to anyone.
The Site may collect certain
information about your visit, such as the name of the Internet service provider
and the Internet Protocol (IP) address through which you access the Internet;
the date and time you access the Site; the pages that you access while at the
Site and the Internet address of the Web site from which you linked directly to
our site. This information is used to help improve the Site, analyse trends,
and administer the Site.
We may need to change this
policy from time to time in order to address new issues and reflect changes on
our site. We will post those changes here so that you will always know what
information we gather, how we might use that information, and whether we will
disclose that information to anyone. Please refer back to this policy
regularly. If you have any questions or concerns about our privacy policy,
please send us an E-mail.
By using this website, you
signify your acceptance of our Privacy Policy. If you do not agree to this
policy, please do not use our site. Your continued use of the website following
the posting of changes to these terms will mean that you accept those changes.
Cookie/Tracking Technology
The Site may use cookie and
tracking technology depending on the features offered. Cookie and tracking
technology are useful for gathering information such as browser type and
operating system, tracking the number of visitors to the Site, and
understanding how visitors use the Site. Cookies can also help customize the
Site for visitors. Personal information cannot be collected via cookies and
other tracking technology; however, if you previously provided personally
identifiable information, cookies may be tied to such information. Aggregate
cookie and tracking information may be shared with third parties.
Third Party Links
In an attempt to provide
increased value to our Users, we may provide links to other websites or
resources. You acknowledge and agree that we are not responsible for the
availability of such external sites or resources, and do not endorse and are
not responsible or liable, directly or indirectly, for the privacy practices or
the content (including misrepresentative or defamatory content) of such
websites, including (without limitation) any advertising, products or other
materials or services on or available from such websites or resources, nor for any
damage, loss or offence caused or alleged to be caused by, or in connection
with, the use of or reliance on any such content, goods or services available
on such external sites or resources.
Product availability
Lead time is dependent on
stock availability. Should we have stock available, orders will be dispatched
the same day provided payment is validated/received before 1300 hours.
Should the product not be in
stock, you will be contacted by a Customer Service Representative to discuss
your options.
Every effort is made to
effect shipment of your order timeously however unforeseen circumstances may
cause delays. Should we be faced with such an occurrence Titus Tekform will
contact you via email and provide a revised shipping schedule.
Delivery Policy
When you click to make a purchase with us legal obligations arise and your right to refund of monies charged to your credit card or paid in any other way agreed by us, are limited by our terms & conditions. You must not make any purchase through this site unless you understand and agree all our terms and conditions. Once payment is made for the purchase, it is deemed that you have read and understood the terms and conditions for such purchase. If you have any queries please contact us before making any purchase for any service through this website.
Shipping
Please ensure the correct shipping address is provided from the outset as title and risk will pass to you once the order has left our premises.
Undeliverable
packages
Occasionally packages are returned to us undeliverable. Should this event take place every attempt will be made to contact you to make arrangements for re-shipment.
Order
processing
Order processing will not
begin until we receive a confirmed order and full payment or we have been notified
that you have remaining trade credit available to complete the purchase.
Refunds/returns Policy
Should you for any reason
wish to cancel your purchase you will be liable for a 15% handling fee. You
must advise us in writing of your cancellation and any such cancellation must
be signed by the person who made the original purchase. The goods must be
returned to us undamaged in the original packaging within 14 calendar days.
* Note: Titus Tekform
recommends that you choose registered post for return of goods. Should you
choose to use a carrier that does not offer a tracking facility and the
goods are lost then no refund or return will be considered.
International customers
should make use of a courier that offers:
1. Shipment tracking.
2. Insure your package
for safe return and declare the full value of the shipment failing which loss
or damage will be for your account.
For full details of the Titus
Tekform Delivery & Returns policy, please click here.
Payment Options and Pricing
All transactions will be
processed in Australian Dollards ($AUD).
Titus Tekform endeavours to
offer you competitive prices on current products; you’re total order price will
include the price of the purchase plus any applicable sales tax and shipping
charges (on the day of shipping).
Titus
Tekform reserves the right to change pricing at any time without prior notice.
Should Titus Tekform reduce
its price on any shipped products within 10 working days of shipment, you may
contact us and request a refund of the difference between the price you were
charged and the reduced selling price. To receive the refund you must contact
us within 14 days of shipment.
Credit Card
We accept MasterCard and Visa
credit cards. If you do not have a credit card please utilise one of the other
payment options, or simply log off and return to the site at a later time to
complete your order. All of your order details will be saved online under in
the Your Account section available for use whenever you’re ready! Sorry for the
inconvenience.
Security Policy
- Westpac PayWay process all credit card
transactions. All credit card transactions are 128 bit Secure Socket
Layers (SSL) encrypted. The company registration documents and the site’s
registered domain name are checked and verified by Westpac, ensuring the
cardholder and merchant that nobody can impersonate to obtain confidential
information.
- Westpac PayWay is committed to providing secure online
services. All encryption complies with international standards. Encryption
is used to protect the transmission of personal information when
completing online transactions. Westpac Internet servers are protected by
firewalls and intrusion detection systems.
- The Merchant does not have access to credit
details.
- Westpac PayWay continually reviews and
enhances its security in line with technological changes.
Monitoring
We have the right, but not
the obligation, to monitor any activity and content associated with the
Website. We may investigate any reported violation of these Conditions or
complaints and take any action that we deem appropriate (which may include, but
is not limited to, issuing warnings, suspending, terminating or attaching
conditions to your access and/or removing any materials from the Website).
Law
The Conditions will be
exclusively governed by and construed in accordance with the laws of Australia whose Courts will have exclusive jurisdiction in any dispute, save that
we have the right, at our sole discretion, to commence and pursue proceedings
in alternative jurisdictions.
Updating of these Terms and
Conditions
We reserve the right to
change, modify, add to or remove from portions or the whole of these Terms and
Conditions from time to time. Changes to these Terms and Conditions will become
effective upon such changes being posted to this Website. It is the User’s
obligation to periodically check these Terms and Conditions at the Website for
changes or updates. The User’s continued use of this Website following the
posting of changes or updates will be considered notice of the User’s
acceptance to abide by and be bound by these Terms and Conditions, including
such changes or updates.
Consent
I understand that all
the designs and trademarks are registered to Titus Tekform Pty Ltd
and hereby accept the terms and conditions. I undertake not to
copy/duplicate the trademarks and designs directly or indirectly in anyway
and understand the legal implications thereof. Should I be found to be in
violation of this agreement I understand that I will be held liable for all
legal costs incurred by Titus Tekform for any civil action or any legal
action deemed necessary against me.
Contact Details
Titus Tekform Pty Ltd
Address: 83 Jedda Road, Prestons NSW 2170
Phone: (02) 9826 0007
Fax: (02) 9826 0074
Email: